Returns and exchanges

Returns and replacement help

Report a damaged or incorrect delivery, check the original condition rules, and reach our team on WhatsApp or email for a replacement or exchange.

How it works

Three steps to an exchange

01

Report the issue

Message us on WhatsApp or email within the delivery window, with your order details and a clear photo of any damage or incorrect item.

02

Keep the saree intact

Return the saree with its tags attached, folds unchanged and packaging complete, so the original condition can be checked on arrival.

03

Receive your resolution

Once the saree is inspected, our team confirms a replacement or exchange directly with you over WhatsApp or email.