Common questions
Frequently asked questions
Answers on Banarasi tissue, silk, and cotton saree care, sizing, dispatch, tracking, and returns. Still unsure? Ask us on WhatsApp.
Caring for tissue and silk
Store sarees folded in a breathable cloth bag, away from damp and direct sun. Dry clean silk and tissue sarees unless the care label says otherwise.
Dispatch and tracking
Orders are prepared after payment and shared with transit partners. Tracking details are sent once the parcel leaves Varanasi.
Help before you order
Ask about a fabric, colour, or border on WhatsApp before placing an order. We reply with the details you need to choose confidently.